Safety

Security is everybody recognized as an important issue. The reason is simple: Before you win a lot of money, you first have to pay your hard-earned money. Ensure safe and reliable every transaction it mattered. BetCity Asia attaches great importance to protecting player privacy information. We have taken significant steps to ensure that our systems and online transactions in order to provide you with a safe online betting environment, you can use it with confidence.


BETCITY ASIA is safe, secured and regulated Online Gaming Site. You will discover real exciting gaming leisure with attractive promotions, bonuses, highest rebates and loyalty program.

Go to "SIGN UP" at the home page of BETCITY ASIA website and you will be brought to the "Registration" page.

Please fill in the following fields:

  • Username - Your unique identifier when logging into your account.
  • Password - Case sensitive, must be between 6 to 14 characters and contains letters and numbers. You are responsible to keep your online password confidential.
  • Email - To alert you of any important account management notice, product announcement and promotion information. Please ensure that you provide a valid email address that is only accessible by you.
  • Full Name - Please provide your name as per NRIC. It is important for payment/banking verification purpose.
  • Phone - Please provide a valid contact number for better assistance and for your account safety.

BETCITY ASIA Customers must be at least 18 years old and above and agree to abide by the terms and conditions imposed.

Please contact our customer service.

MYR - Ringgit Malaysia

Before placing bets in BETCITY ASIA, you need to fund your account using one of the following banking methods:

  • Automated Teller Machine (ATM)
  • Internet Banking

Withdrawal is fast and efficient. You can click on the "Withdrawal" section and fill in the amount that you want to withdraw. Your bank account name must be the same as the full name registered with BETCITY ASIA.

Upon approval, your money will be transferred to your bank account via local bank transfer within specific time.

In Sports book, mostly are set with a minimum and maximum bet which also varies according to the event/match involved. BETCITY ASIA advised to check rules for each game and bet types before placing any bets.

No. All bets placed are final and not able to reverse or cancel.

BETCITY ASIA will not disclose your personal information to any third party. Your personal details are confidential and we will ensure that there are secured all the time.

Just drop us an email to [email protected] you are able to reach us anytime or click here for LiveHelp support.

You are just one step away. Just drop us an email to [email protected] for any urgent issues which related to our website, customer service experience, promotions or technical issues which will be attended by 24/7 service. Or you can email to [email protected] for further enquiries.

  • Entrance level member by default will be registered with Blue Card membership.
  • Blue Card membership will be automatically upgraded to Silver Card membership when the sportsbook account turnover (valid betting amount) exceeds MYR 100, 000 within current month.
  • Notification will be send to registered email upon successful upgrade to Silver Card membership.
  • Silver Card membership member will receive invitation to upgrade to Gold Card membership when the sportsbook account turnover (valid betting amount) exceeds MYR 500, 000.
  • Invitation and confirmation of upgrade to Gold Card Membership will be sent through registered email of the eligible account.
  • Gold Card Membership will be granted based on member betting habit.
  • Member whose membership has been successfully upgraded will experience new website interface upon the next login.